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FAQ

Frequently asked questions

Common questions about using Predex.

Getting Started

Do I need to complete KYC to use Predex?+

No KYC is required. You can sign up with just an email or connect MetaMask directly.

What's the minimum amount to start?+

Minimum prediction is $1. Demo mode gives you $10,000 virtual funds to practice risk-free.

Do I need to know crypto?+

Not really. Email signup uses managed wallets — you can deposit USDT and predict without managing keys. For full control, use MetaMask.

Fees

What are the fees?+

1.5% on winnings for 3-minute crypto markets. Small platform fee on event markets. No deposit, registration, or inactivity fees.

Network fees?+

BNB Chain gas fees apply to blockchain transactions (deposits/withdrawals). Typically under $1.

How does Predex make money?+

Trading fees on winning predictions. We only profit when users are active — aligns our incentives with yours.

Funds & Withdrawals

Are my funds safe?+

MetaMask users maintain full custody. Email users have funds in managed wallets. Smart contracts are non-custodial for predictions.

How long do withdrawals take?+

Instant for MetaMask users. Email users can request withdrawals processed within minutes. BNB Chain transactions confirm in ~3 seconds.

Minimum withdrawal?+

1 USDT. No maximum.

Can I send from wrong network?+

Please only use BEP-20 (BNB Chain). Sending from other networks (ETH, Polygon) will result in permanent loss. We cannot recover.

Markets & Resolution

How are crypto markets resolved?+

Automatically via Chainlink Oracle price feeds. Tamper-proof and instant.

How are sports markets resolved?+

Automatically via verified sports data APIs right after events end.

What about political/news markets?+

Manually verified against authoritative sources specified in each market (Reuters, BBC, official announcements).

What if a market outcome is ambiguous?+

The market is cancelled and all participants are fully refunded. No one wins or loses.

Can I dispute a resolution?+

Yes. Email predexmarkets@gmail.com within 7 days with evidence. We review disputes in good faith.

Legal

Is Predex legal in my country?+

Prediction markets are regulated differently globally. It's your responsibility to ensure your use complies with local laws. We do not provide legal advice.

Is this gambling?+

Prediction markets are skill-based, rewarding research and analysis. Similar to Polymarket, Kalshi, and PredictIt. They are legally distinct from gambling in most jurisdictions.

What's the minimum age?+

18 years old, or legal age of majority in your jurisdiction (whichever is higher).

Still have questions?

Email us anytime:

predexmarkets@gmail.com