Frequently asked questions
Common questions about using Predex.
Getting Started
Do I need to complete KYC to use Predex?+
No KYC is required. You can sign up with just an email or connect MetaMask directly.
What's the minimum amount to start?+
Minimum prediction is $1. Demo mode gives you $10,000 virtual funds to practice risk-free.
Do I need to know crypto?+
Not really. Email signup uses managed wallets — you can deposit USDT and predict without managing keys. For full control, use MetaMask.
Fees
What are the fees?+
1.5% on winnings for 3-minute crypto markets. Small platform fee on event markets. No deposit, registration, or inactivity fees.
Network fees?+
BNB Chain gas fees apply to blockchain transactions (deposits/withdrawals). Typically under $1.
How does Predex make money?+
Trading fees on winning predictions. We only profit when users are active — aligns our incentives with yours.
Funds & Withdrawals
Are my funds safe?+
MetaMask users maintain full custody. Email users have funds in managed wallets. Smart contracts are non-custodial for predictions.
How long do withdrawals take?+
Instant for MetaMask users. Email users can request withdrawals processed within minutes. BNB Chain transactions confirm in ~3 seconds.
Minimum withdrawal?+
1 USDT. No maximum.
Can I send from wrong network?+
Please only use BEP-20 (BNB Chain). Sending from other networks (ETH, Polygon) will result in permanent loss. We cannot recover.
Markets & Resolution
How are crypto markets resolved?+
Automatically via Chainlink Oracle price feeds. Tamper-proof and instant.
How are sports markets resolved?+
Automatically via verified sports data APIs right after events end.
What about political/news markets?+
Manually verified against authoritative sources specified in each market (Reuters, BBC, official announcements).
What if a market outcome is ambiguous?+
The market is cancelled and all participants are fully refunded. No one wins or loses.
Can I dispute a resolution?+
Yes. Email predexmarkets@gmail.com within 7 days with evidence. We review disputes in good faith.
Legal
Is Predex legal in my country?+
Prediction markets are regulated differently globally. It's your responsibility to ensure your use complies with local laws. We do not provide legal advice.
Is this gambling?+
Prediction markets are skill-based, rewarding research and analysis. Similar to Polymarket, Kalshi, and PredictIt. They are legally distinct from gambling in most jurisdictions.
What's the minimum age?+
18 years old, or legal age of majority in your jurisdiction (whichever is higher).
Still have questions?
Email us anytime:
predexmarkets@gmail.com